At Valyou Furniture, we believe that a home filled with beautiful, comfortable furniture has the power to bring joy and meaning to daily life. That’s why we’re dedicated to providing high-quality, affordable furniture and exceptional customer service.

Our Story

Valyou Furniture was founded in 2015 by a husband-and-wife team who shared a passion for crafting elegant yet livable furniture. James and Elizabeth Santos began selling their handmade dining tables and upholstered chairs at local markets, and the response from customers was tremendous. People loved the traditional styles, attention to detail, and focus on durability that defined the Valyou brand.

As demand grew, James and Elizabeth brought on master woodworkers and upholsterers to help meet production needs. They expanded the product line to include living room seating, bedroom sets, office furniture, and home accessories while maintaining their commitment to fine materials and workmanship. The small business soon transitioned into a bustling workshop employing over 40 skilled craftspeople.

Today, the Valyou Furniture workshop produces thousands of furniture items per year, shipping orders nationwide. Under James and Elizabeth’s leadership, Valyou has stayed true to its founding vision of family-oriented, heirloom-quality furniture made available at reasonable prices. Now a second generation of the Santos family has joined the team, ensuring that the personal touch customers love will carry on for years to come.

Our Values

Four core values guide every decision at Valyou Furniture:

Quality Craftsmanship

From the solid oak harvest tables to the hand-tied spring cushions, our furniture starts with premium materials expertly fabricated for longevity. Our finishes resist scratches, stains, and other wear from busy daily life. And of course, we stand behind every piece with strong warranties – because quality is in the details.

Comfort and Livability

A beautiful chair does little good if it pinches and strains the body. With ergonomic designs, padded seats, and adjustable features, Valyou furniture provides all-day comfort while retaining elegant shapes and profiles. We create pieces meant to be touched, sat on, lived on – not just displayed.

Classic Styles

Clean lines, subtle curves, and attention to proportion give Valyou furniture an at-home yet elevated feel. We take inspiration from time-honored design traditions like Shaker, French Country, and Mid-Century Modern – looks that never go out of fashion. Our versatile, family-friendly aesthetic mixes seamlessly with various decors.

Value

For the materials and craftsmanship involved, we believe Valyou furniture is an outstanding value. By operating our own factory and selling direct-to-consumer online, we cut out costs from distributors, showrooms, and other supply chain middlemen. We pass significant savings directly to you, the customer.

Meet Our Team

The family atmosphere at Valyou extends beyond just our founders. Many employees have been with us for over a decade, helping nourish the close-knit company culture. Get to know a few of the friendly people behind your furniture order:

James Santos, Founder and CEO

James channels over 25 years of woodworking expertise into leading Valyou Furniture’s strategic vision. He oversees the company’s growth plans while ensuring production never loses sight of quality. When not touring the workshop floor, James enjoys weekend carpentry projects with his three children.

Elizabeth Santos, Founder and Head of Product Development

With formal training in interior design, Elizabeth guides the aesthetic direction and product roadmap for Valyou. She sketches initial concepts for new furniture collections, selects color palettes and fabric patterns each season, and curates accessories to complement Valyou’s core catalog. Elizabeth is continually inspired by European antiques, Scandinavian minimalism, and exploring the work of up-and-coming furniture designers.

Miguel Rivera, Master Carpenter

Leading our team of skilled woodworkers, Miguel brings three decades of experience hand-crafting high-end custom cabinetry and furniture. His exquisite finishing work and commitment to training apprentices in the nuances of wood joinery, sanding, and lacquering have been invaluable to upholding Valyou’s standards. In his spare time, you can find Miguel volunteering for a local children’s charity that promotes hands-on building projects.

Alice Wu, Upholsterer

With deft and efficient sewing skills, Alice transforms frames and foam forms into beautiful, comfortable works of upholstered art. From tufted headboards to expertly-tailored armchair covers, her work gives every Valyou piece a comfortable yet refined silhouette. Originally hailing from Hong Kong, Alice moved stateside to pursue her passion for upholstery and has been stitching with pride for Valyou since nearly the beginning.

Our Commitment to Sustainable Practices

Part of providing quality furniture that lasts for generations is respecting the materials and resources involved in production. We strive for sustainability across all Valyou operations.

Locally-Sourced Hardwoods

The oak, maple, walnut, and other timber used to create Valyou furniture is sourced primarily from sustainably-managed forests right here in our home state. By supporting local harvesting, we reduce the environmental impact of long-distance shipping while investing back into our regional economy.

Responsible Sourcing Standards

For any materials obtained outside the U.S., such as textiles and leathers, we conduct stringent supplier audits to guarantee ethical working conditions and responsible environmental policies. We also partner only with vendors who share our commitment to sustainability.

Eco-Friendly Finishes

Our factory utilizes low-VOC stains, sealers, and lacquers to finish furniture while minimizing air pollution. We properly dispose of all production byproducts according to sustainability best practices. Sawdust and scraps, for instance, are recycled by local farms.

LEED Gold-Certified Headquarters

From solar panels reducing energy consumption to low-flow bathroom fixtures cutting water usage, our state-of-the-art workshop was designed as a model of green building excellence. In 2020, we earned LEED (Leadership in Energy and Environmental Design) Gold certification – the globally recognized standard for sustainable construction.

As we continue growing, Valyou Furniture seeks even more ways to reduce our environmental impact at every link in the production chain. The health of our business depends on caring for the health of our planet.

Giving Back to Our Community

Valyou Furniture proudly supports the following groups and charitable initiatives as part of our commitment to community improvement:

Local Workforce Development: We offer paid trade apprenticeships to at-risk youth and sponsor woodworking courses at area high schools. Training the next generation of skilled laborers supports local jobs while keeping heritage crafts alive.

Habitat for Humanity: Each year, we donate home furniture and construction labor to help local families in need build affordable housing. To date, over a dozen deserving households have received Valyou Furniture packages for their new homes.

Cooperative Home Care Associates: This non-profit provides high-quality, ethical home care services to seniors and people with disabilities. We regularly contribute bedroom sets, lift chairs, and other specialized items to improve clients’ quality of life.

American Red Cross: Whenever disasters like fires, floods, or storms strike our region, Valyou Furniture gives product donations and emergency financial assistance to relief efforts supporting impacted families.

Wounded Warrior Project: We furnish home and workplace adaptations free of charge for injured veterans residing in our area, allowing those who bravely served our country to live independently and comfortably.

Philanthropy is deeply ingrained in Valyou’s values, just as strong communities enable local businesses like ours to thrive. We are honored to uplift our neighbors.

Our Unique Production Process

While large furniture chains rely on mass manufacturing and cheap labor overseas, Valyou Furniture preserves artisanal craftsmanship refined over generations. Our workshop teams hand-make every piece to order in our 10-acre Connecticut complex – no outsourcing or corner-cutting overseas. Come visit us for a tour and see furniture built the old-fashioned way!

1. Design & Materials Selection

Our product designers sketch initial concepts balancing aesthetics, ergonomics, functionality, and efficiency to construct. Prototypes are then crafted to test forms, joinery methods, finishes, and other elements. Once finalized, we partner with trusted domestic sawmills and textile suppliers to procure sustainably-harvested lumber, upholstery-grade fabrics, resilient foam, and other quality materials.

2. Component Fabrication

Skilled woodworkers mill, join, carve, laminate, and sand parts into chairs, tables, beds, cabinets, and various furniture components per the specifications of each order. We employ traditional techniques like mortise and tenon joins for strength, dovetail joints for durability, steam bending to shape complex curves, and hand-caning for artisanal flair.

3. Assembly & Upholstery

Once all wooden sections are complete, our team fits components together by hand – no computerized assembly lines! Furniture is then passed along to our seasoned upholsterers to add cushions, covers, and other soft goods meticulously sewn and fitted by hand. Any final edging, such as nailheads, welting, or fringe, is added last.

4. Finishing Touches

Staining, sealing, and lacquering by brush is done in controlled spray booths to allow the natural grain patterns of solid wood to shine through while protecting against scratches and water damage. Lastly, furniture undergoes thorough final inspections before leaving our workshop. Flawless quality control is our signature finish.

5. Direct Shipping

We sell exclusively online direct-to-consumer which allows significant cost savings to pass onto you. Orders are carefully packaged in recyclable materials before promptly shipping via freight carriers. White glove in-home delivery service is available for large items.

While welcoming technology’s efficiency in some realms, we feel no machine rivals the creativity and care of the human hand when it comes to furniture-making. Our updated takes on traditional designs deserve focused skilled craft preserved through the generations. We welcome you to value what we lovingly create by hand.

Customer Service That Goes the Extra Mile

For us, customer care extends beyond just order fulfillment. Our US-based service team offers friendly, reliable assistance by phone, email, or chat before, during, and even long after your purchase:

Design Consultation: Unsure how to choose the perfect sofa or dining set for your space? Our staff interior designers provide free virtual consultations with personalized recommendations tailored to your room dimensions, style preferences, functional needs, and budget.

White Glove Delivery: Large or heavy pieces like sectionals and storage beds include room-of-choice setup as well as removal of any old furniture upon request. Our expert delivery crews handle your investment with care from warehouse to living room.

Set Up Help: Can’t figure out how to adjust that ergonomic desk chair or convertible sofa bed on your own? We’re happy to schedule a free video call for troubleshooting assistance. Simply send us a picture of the issue and our team will provide friendly step-by-step assembly guidance.

Maintenance Tips: To help your Valyou furniture last for years, we offer instructional aftercare content on our website covering topics like leather conditioning, fabric protection treatments, touch-up kits for scratches, and repairing loose joinery. Don’t hesitate to reach out with care questions anytime. We want your furniture aging gracefully!

Warranty Support: Defects in materials and workmanship are extremely rare thanks to our meticulous construction standards. But in that unlikely event, our 5-year warranties promise free repairs or replacement parts for added peace of mind. Our helpful claims department is ready to make it right.

Product Buy-Back: When it comes time to redecorate down the road, trade in gently used Valyou pieces from any collection to receive store credit towards new ones. We’ll even cover shipping costs for large items – and you’ll keep furniture out of landfills. Everyone wins!

The bottom line at Valyou Furniture? We treat customers like friends and neighbors because we’re a family business serving our very own community. Please don’t hesitate to call, text, email, or start a live chat if questions ever come up – even long after your order arrives! It will always be our pleasure to help.

Join the Valyou Family Today!

We feel confident that once you relax into a Valyou chair, table, or bed, you’ll immediately notice the care put into its craftsmanship and materials. Furniture made to support both elegant style and everyday living brings joy into homes and families.

We invite you to join the tens of thousands of happy Valyou customers who fill their households with purposeful designs meant to last generations, all while supporting local artisans. When you purchase Valyou Furniture, you become part of our family – and we’ll soon feel like part of yours too through welcoming hospitality and customer care you can rely on.

Browse our catalog of classic, livable furniture made right here in America at prices working families can afford. We can’t wait to build long-term relationships while making homes cozier one piece at a time. Whatever you need, Valyou has a solution designed for living life fully while creating lasting value for years to come.